| Clerical Opertaions Certificate

Clerical Opertaions Certificate - KNEC

The duties of clerical workers have changed with developments in technology, including the operation of sophisticated computer systems, printers, copiers, and other technologies.

KNEC

KNEC

  •  Certificate  2 years

    Clerical work typically refers to a variety of office and administrative support duties such as filing, answering phones, compiling reports, handling daily mail and opening copy machines.

    These tasks may be performed by secretaries, office clerks, and administrative assistants. Other duties traditionally associated with clerical work include:

    • Word processing and typing
    • Sorting and filing
    • Photocopying and collating
    • Record keeping
    • Appointment scheduling
    • Minor bookkeeping

    Clerks are employed in a wide range of industries, applying their organizational and office skills to meet the needs of their employers. While some are general office clerks, others specialize in one type of clerical work, such as business, finance, and government. These professionals may fulfill more complex tasks.

    Clerical Opertaions Certificate - objectives

    The duties of clerical workers have changed with developments in technology, including the operation of sophisticated computer systems, printers, copiers, and other technologies. This Clerical Operations certificate course aims to offer students clerical experience with the procedures, equipment and software used in offices.

    Concepts taught include:

    • Accounting
    • Document formatting
    • Proofreading
    • Spreadsheets
    • Office machines and equipment
    • Human resources

    Entry Requirements

    KCSE mean grade D (plain)

    Clerical Opertaions Certificate - course content

    Module I:

    • Computerized Document Processing,
    • Clerical Duties I,
    • Communication Skills, Commerce,
    • Business Calculations and Statistics,
    • Entrepreneurship Education (Business Plan),
    • Information Communication Technology,
    • Life Skills

    Module II:

    • Clerical Duties II,
    • Supplies Operations,
    • Economics,
    • Business Law, Financial Accounting,
    • Fundamentals of Management and Environment,
    • Research Methods (Trade Project)