| House Keeping Management Diploma

House Keeping Management Diploma - KNEC

House Keeping and Management Diploma program is developed to equip students with a working knowledge of accommodation facilities it also entails personnel hygiene and hygiene attributes, cleaning methods, rooms attendance, housekeeping services, and laundry services.

KNEC

KNEC

  •  Diploma  3 years

    Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. A hotel survives on the sale of room, food, beverages and other minor services such as the laundry, health club spa and so on.

    This Housekeeping and Management Diploma program is designed to prepare students who wish to enter into a management career in the hospitality industry. The course seeks to provide an overview of the importance of housekeeping and laundry operations and management and the role it plays in meeting the evolving demands of today’s customers. You will develop skills in providing services to guests and the knowledge and practice of housekeeping and laundry operations.

    The course integrates the theoretical lessons with the practical training conducted in the application hotel which is a training laboratory.

    Assessment
    A variety of assessment methods are used in this program, they include work-based assignments that can either be individual or group work, progress tests, terminal tests, project work, case study presentations, written and practical examinations.

    Career Opportunities
    There is a range of careers open from this course in a variety of areas such as hotels, institutions, restaurants, hospitals, entertainment and leisure properties, airlines, members clubs, laundry plants, and shops.

     

    House Keeping Management Diploma - objectives

    House Keeping and Management Diploma program is developed to equip students with a working knowledge of accommodation facilities it also entails personnel hygiene and hygiene attributes, cleaning methods, rooms attendance, housekeeping services, and laundry services.

    The course also ensures that our students are able to face challenges in the present era of hotel housekeeping.

    Entry Requirements

    A person seeking to be registered as a student for the House Keeping Management Diploma program must show evidence of being a holder of one of the following qualifications:

    • KCSE Mean Grade C- (Minus) OR
    • Certificate in relevant Artisan Course

    House Keeping Management Diploma - course content

    The course structure includes special courses such as:

    • environmental studies,
    • foreign languages,
    • information technology,
    • property management,
    • business communication,
    • hotel, and catering
    • law,
    • social aspects of tourism,
    • touristic geography,
    • Leisure studies and
    • first aid.

    In addition to these special studies, the course emphasizes on Key strategic courses such as housekeeping and laundry management which provide topics such as

    • finance,
    • purchasing,
    • problem-solving and
    • control operations.