This certificate in Tourism & Travel Management course offered at Equip Africa Institute consists of competencies that an individual must achieve effectively operate in the tourism industry.
Graduates of this tourism and travel management course will be able to: develop tour packages; develop travel packages; manage tour delivery; manage travel service delivery; market tour and travel products; manage customer service; manage tour and travel product quality; manage tour office operations; manage travel office operations and promote sustainable tourism within the institution’s/organization’s acceptable standard operating procedures (SOPs) and to work as a tour and travel officer, servicing domestic and international clientele in job positions such as travel consultant, tour operator.
Assessment
The course will be assessed at two levels: internally and externally. Internal assessment is continuous and is conducted by the trainer who is monitored by an internal accredited verifier while external assessment is the responsibility of TVET CDACC.
Certification
On successful completion of all units of learning, a trainee will be awarded a Certificate in Tourism & Travel Management issued by TVET CDACC in conjunction with Equip Africa Institute.