Catering and Accommodation Operations

Hospitality refers to the relationship between a guest and a host, wherein the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers.

The hospitality industry is one of the largest industries in the world. This makes it one of the most competitive industries.  Catering and accommodation operations requires dynamism and the highest level of creativity. This course aims at training an all rounded professional who meets the international standards.

The course equips one with:

• Good communication Skills
• Managerial Skills
• International Hospitality Skills
• Professionalism

Career path

Catering and accomodation operations graduates can become a room attendant, waiter/waitress, food production and service in the catering industry , instructor in vocational training centres, a chef, baker, , sommelier, store manager, barista, housekeeper, or entrepreneur in the industry of hospitality.

This catering and accomodation operations course is specifically designed for learners who would like to be proficient in food and beverage production, service and the management of catering and accommodation establishments. Once enrolled for this course you are not only fit for employment, but with the relevant skills to start and run your own catering and accommodation business.

The minimum entry requirements for the certificate in catering and accomodation operations course are:

• Pass in relevant Artisan Course or;
• KCSE Mean Grade D (Plain) or;
• Equivalent qualification approved by KNEC.

Module I

• Communication skills
• Life skills
• Information communication technology
• Entrepreneurship
• Food and beverage production
• Food and beverage service and sales
• Food science and nutrition
• Catering and accommodation control
• First aid and home nursing
• Mathematics

Module II

• House keeping
• Front office operations
• Laundry
• Catering and accommodation premise
• Business plan
• Research project