Clerical Opertaions

Certificate program (KNEC)

Certificate 2 years

About Clerical Opertaions programme

Clerical work typically refers to a variety of office and administrative support duties such as filing, answering phones, compiling reports, handling daily mail and opening copy machines.

These tasks may be performed by secretaries, office clerks, and administrative assistants. Other duties traditionally associated with clerical work include:

  • Word processing and typing
  • Sorting and filing
  • Photocopying and collating
  • Record keeping
  • Appointment scheduling
  • Minor bookkeeping

Clerks are employed in a wide range of industries, applying their organizational and office skills to meet the needs of their employers. While some are general office clerks, others specialize in one type of clerical work, such as business, finance, and government. These professionals may fulfill more complex tasks.

Objectives of Clerical Opertaions

The duties of clerical workers have changed with developments in technology, including the operation of sophisticated computer systems, printers, copiers, and other technologies. This Clerical Operations certificate course aims to offer students clerical experience with the procedures, equipment and software used in offices.

Concepts taught include:

  • Accounting
  • Document formatting
  • Proofreading
  • Spreadsheets
  • Office machines and equipment
  • Human resources

Entry requirements for Clerical Opertaions

KCSE mean grade D (plain)

Clerical Opertaions Course Subjects

Module I:

  • Computerized Document Processing,
  • Clerical Duties I,
  • Communication Skills, Commerce,
  • Business Calculations and Statistics,
  • Entrepreneurship Education (Business Plan),
  • Information Communication Technology,
  • Life Skills

Module II:

  • Clerical Duties II,
  • Supplies Operations,
  • Economics,
  • Business Law, Financial Accounting,
  • Fundamentals of Management and Environment,
  • Research Methods (Trade Project)

Colleges offering Clerical Opertaions

Clerical Opertaions

Mombasa College of Tourism and Business Management
Mombasa County

Clerical Opertaions

Petanns Institute of Business Studies
Kiambu County

Clerical Opertaions

Strive and Excel College
Kiambu County

Clerical Opertaions

Uasin Gishu Technical Training Institute
Uasin Gishu County

Clerical Opertaions

Kenya Coast National Polytechnic
Mombasa County

Clerical Opertaions

African Institute of Research and Development Studies (AIRADS)
Nairobi County

Clerical Opertaions

Kenya Institute of Professional Studies (kips)
Nairobi County

Clerical Opertaions

Belmont International College
Nairobi County

Clerical Opertaions

Eldoret Technical Training Institute
Uasin Gishu County

Clerical Opertaions

The Golden Gate College
Nandi County

Clerical Opertaions

Karen Technical Training Institute for the Deaf
Nairobi County

Clerical Opertaions

House of Plenty Vocational Training Center
Nakuru County

Clerical Opertaions

Westford International Training College
Nairobi County

Clerical Opertaions

Regional Centre of Management
Nairobi County

Clerical Opertaions

Kreston College
Nairobi County

Clerical Opertaions

Thika College of Excellence
Kiambu County

Clerical Opertaions

IDS Technical College
Nairobi County

Clerical Opertaions

Rythms College
Nairobi County

Clerical Opertaions

Carlile College
Nairobi County