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Clerical Opertaions


Clerical Opertaions is a 2 years Certificate examined by KNEC.

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About Clerical Opertaions

Clerical work typically refers to a variety of office and administrative support duties such as filing, answering phones, compiling reports, handling daily mail and opening copy machines.

These tasks may be performed by secretaries, office clerks, and administrative assistants. Other duties traditionally associated with clerical work include:

  • Word processing and typing
  • Sorting and filing
  • Photocopying and collating
  • Record keeping
  • Appointment scheduling
  • Minor bookkeeping

Clerks are employed in a wide range of industries, applying their organizational and office skills to meet the needs of their employers. While some are general office clerks, others specialize in one type of clerical work, such as business, finance, and government. These professionals may fulfill more complex tasks.

Entry requirements for Clerical Opertaions

KCSE mean grade D (plain)

Institutions offering Clerical Opertaions


Eldoret Technical Training Institute

Private College Soy

Eldoret Technical Training Institute (ETTI) is a modern and dynamic educational institution with strong traditions in both higher and vocational education. (ETTI), prepares students for successful careers, responsible...

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Thika College of Excellence

Private College Thika Town

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Kenya Institute of Professional Studies

Private College Starehe

Kenya Institute of Professional Studies (KIPS TECHNICAL COLLEGE) is a premier Tertiary Institution established and mandated to operate as an Educational Training Institute by TIVET authority under the...

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Uasin Gishu Technical Training Institute

Private College Soy

Uasin Gishu Technical Training Institute is an institution of higher learning located in Eldoret town.

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Karen Technical Training Institute for the Deaf

Public College Langata

Karen Technical Training Institute for the Deaf is a Public Tertiary Institution under the state Department of Science and Technology that started in 1990 to offer Technical Training...

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Kenya Coast National Polytechnic

National Polytechnic Mvita

Kenya Coast National Polytechnic, former Mombasa Technical Training Institute, is the only National Polytechnic in Coast region with the most comprehensive training packages and other first-class facilities. Kenya...

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Petanns Institute of Business Studies

Private College Kiambu

Petanns Institute of Business Studies (PIBS) is a Technical training institution and a subsidiary college of Petanns Driving school and Computer College.PIBS is registered by the Kenyan government...

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The Golden Gate College

Private College Emgwen

The Golden Gate College (GCC) is a accredited college located at Mosoriot Town Nandi County, eight (8) Kilometers from Eldoret International Airport and Main Campus located next to...

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African Institute of Research and Development Studies

Private College Soy

African Institute of Research and Development Studies (AIRADS) is the leading tertiary technical institution in Kenya, offering Higher National Diploma, Diploma, Certificate and artisan courses examined by KNEC. ...

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Carlile College

Private College Makadara

Carlile College is an education ministry of Church Army Africa (CAA), an Anglican Society of Mission witnessing to the good news of the Gospel through proclamation, practical care...

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Mombasa College of Tourism and Business Management

Private College Mvita

Mombasa College of Tourism and Business Management is a private middle-level college, situated in Rhexus Building 1st Floor, Moi Avenue, Mombasa town.

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Rythms College

Private College Dagoretti North

Rhythms College was established in 2005.It is located near the Lower Kabete Shopping centre. Route 118

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Objectives of Clerical Opertaions

The duties of clerical workers have changed with developments in technology, including the operation of sophisticated computer systems, printers, copiers, and other technologies. This Clerical Operations certificate course aims to offer students clerical experience with the procedures, equipment and software used in offices.

Concepts taught include:

  • Accounting
  • Document formatting
  • Proofreading
  • Spreadsheets
  • Office machines and equipment
  • Human resources

Clerical Opertaions - Programme

Module I:

  • Computerized Document Processing,
  • Clerical Duties I,
  • Communication Skills, Commerce,
  • Business Calculations and Statistics,
  • Entrepreneurship Education (Business Plan),
  • Information Communication Technology,
  • Life Skills

Module II:

  • Clerical Duties II,
  • Supplies Operations,
  • Economics,
  • Business Law, Financial Accounting,
  • Fundamentals of Management and Environment,
  • Research Methods (Trade Project)

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