The hotel industry deals with all types of guest accommodation, from luxury hotels and resorts to guesthouses, motels, inns, and hostels as short-term types of accommodation. The main purpose of hotels is to provide guest travelers with food, drinks, services, and shelter whilst they are away from home.
Hotel and catering supervision involves the management of anything that’s related to the hotel industry. If you want to gain a foothold in this business, you will need to learn about all the techniques of managing a hotel business including marketing, hotel administration, catering management, housekeeping, and accounts.
This ICM Hotel and Catering Supervision certificate program aims to provide students with an understanding of the managerial, decision-making and leadership aspects of the hospitality industry which will enable them to manage a hospitality establishment successfully while managing the other aspects of the business at the same time.
An ICM hotel and catering supervision certificate can open up a vast number of other opportunities in the industry including luxury hotel management, restaurant management, catering management, airline catering services, and guest house management. Some of the possible job positions for hotel and catering supervision graduates include:
This ICM Hotel and Catering Supervision certificate program provides learners with knowledge skills and techniques required for the efficient supervision of hotels and catering operations such as hotels, resorts, guesthouses, and hostels.
Hotel and Catering supervision teaches you how to become knowledgeable in all aspects of hotel management and operations. You will learn about the key features of hotels and their responsibilities to customers as well as how to provide a good service to guests. The aim of this course is to train those who wish to work in the hotel industry the knowledge and expertise to become competent hotel managers. The hotel operations and catering departments require well-trained staff to ensure customer satisfaction.
Staying Away from Home
Hotel Products and Markets
Hotel Policies, Philosophies and Strategies
Rooms and Beds
Food and Drink
Miscellaneous Guest Services
Productivity in Hotels
Property Ownership and Management
Finance and Accounts
The Small Hotel
International Hotel Operations