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Certificate

Tour Guiding and Travel Operations

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Tour Guiding and Travel Operations is a 2 years Certificate examined by KNEC.

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About Tour Guiding and Travel Operations


Tourism is a multidisciplinary industry and therefore involves many different stakeholders for its operational activities. An essential element for sustainable tourism development in any tourist destination is the participation of active stakeholders and their collaborations. Among these stakeholders the tourist guides play a major role in the tourism industry since tourists need tohave a clear picture of the country and its offerings, laws, rules and regulations and other expected behavioural patterns. Moreover, guides should have the ability to transform the tourist visit into an unforgettable experience.

This Tour Guiding and Travel Operations course is intended for those individuals who are interested in obtaining extensive knowledge related to the world of travel and tourism.

The Certificate program of studies will prepare students who would like to pursue Diploma in Tourism studies. It also focuses on the skills and competencies required by Travel Agents, Tour Operators and Hotel industry

Career Path

  • Tour Guides
  • Travel Agents
  • Tourist Officers with the Ministry of Tourism
  • International Tour Manager

Entry requirements for Tour Guiding and Travel Operations


Minimum qualifications are KCSE D plain

Institutions offering Tour Guiding and Travel Operations


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Experts Business College

Private College Thika Town

Experts business college is a post-high school professional training institution of higher learning located within Thika town.We offer courses across disciplines.Our students sit for exams from recognized exam...

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Mombasa Aviation Training Institute

Private College Mvita

Mombasa Aviation Training Institute is a world-class tertiary institution that offers a wide range of courses in aviation studies, hospitality & tourism, business studies, freight forwarding, media studies,...

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(5)

Thika College of Excellence

Private College Thika Town

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(4)

Eldoret Technical Training Institute

Private College Soy

Eldoret Technical Training Institute (ETTI) is a modern and dynamic educational institution with strong traditions in both higher and vocational education. (ETTI), prepares students for successful careers, responsible...

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(4)

Kenyatta University

Public University Ruiru

When you come to Kenyatta University,you discover that you have arrived at a special place.The University’s Main Campus is set on over 1,000 acres with a pleasant and...

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Jodan College of Technology

Private College Thika Town

Jodan College of Technology is one of the leading higher education institutions with an exciting approach to tertiary education and training. Jodan College of Technology boasts modern state-of-the-art...

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(4)

Jodan College of Technology

Private College Thika Town

Jodan College of Technology is one of the leading higher education institutions with an exciting approach to tertiary education and training. Jodan College of Technology boasts modern state-of-the-art...

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(1)

Thika Institute of Business Studies

Private College Thika Town

Thika Institute of Business Studies (TIBS) is a middle-level college situated in Thika Town, Kiambu. TIBS is committed to quality interdisciplinary curriculum delivery that focuses on both academics...

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Jodan College of Technology

Private College Thika Town

Jodan College of Technology is one of the leading higher education institutions with an exciting approach to tertiary education and training. Jodan College of Technology boasts modern state-of-the-art...

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(1)

Kenya Institute of Professional Studies

Private College Starehe

Kenya Institute of Professional Studies (KIPS TECHNICAL COLLEGE) is a premier Tertiary Institution established and mandated to operate as an Educational Training Institute by TIVET authority under the...

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United Africa College

Private College Likoni

United Africa College is well established and believes in serving both God and humanity. We nurture and develop good morals based on the fear of the Lord amongst...

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Finstock Evarsity College

Private College Embakasi East

Finstock Evarsity Limited, an online education institution that allows students to pursue their desired courses online and access academic materials conveniently.This gives them the flexibility to study from...

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Objectives of Tour Guiding and Travel Operations


Tour guiding and travel opertaions certificate course aims to equip learners with a strong foundation in all aspects of the travel and tourism sector. The integrated approach of this on-campus programme has been designed to combine both practical and theory work to give students the knowledge and practical skills they need to maximise their career opportunities in this rapidly expanding, exciting, and diverse industry

Upon completion of this programme, graduates will be able to:

  • Demonstrate cultural awareness when dealing with diverse customers.
  • Meet the customer service standard needed to keep a competitive edge in this industry.
  • Develop an appreciation for our host culture and traditions, while servicing visitors from around the globe.
  • Enhance their important communication skills such as interpretation and storytelling.
  • Implement best safety and environmental practice in the tour experience.

Tour Guiding and Travel Operations - Programme


Module I

  • Fundamentals of Tourism
  • Tour Guiding Techniques
  • Communication skills
  • Foreign Language1
  • Information and Communication Technology
  • Life skills
  • Entrepreneurship Education/ Business plan

MODULE II

  • Travel Agency Operations
  • Travel Geography and Environmental Education
  • Customer Care
  • Touristic History
  • Natural History of Flora and Fauna
  • Foreign language II
  • Trade Research Project
  • Field Practicum

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