This Travel and Tourism certificate program aims to provide a basic knowledge of scheduled and non-scheduled airlines and their services, fare structures and marketing procedures, travel and tour operations.
The Travel and Tourism course consists of competencies that an individual must achieve to develop tour packages; develop travel packages; manage tour delivery; manage travel service delivery; market tour and travel products; manage customer service; manage tour and travel product quality; manage tour office operations; manage travel office operations and promote sustainable tourism within the institution’s acceptable standard operating procedures (SOPs) and to work as a tour and travel officer, servicing domestic and international clientele in job positions such as travel consultant, tour operator.
Career opportunities for successful graduates of this course exist in the following areas.
This certificate in Travel and Tourism program will help you acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.
KCSE D
