Airline Cabin Crew

A Cabin Crew is considered to be the safety officer onboard a flight and his/her primary responsibility is to ensure safety, security and excellent customer service to the passengers.

This Airline Cabin Crew diploma program designed to impart flight attendant-specific skills, knowledge and expertise to meet the airline industry requirements as well as provide them with the prerequisite relevant competencies for a career as a cabin crew.

Airline cabin crew diploma graduates are able to: 

• Discuss the cabin crew profession, its origins, and current practices.
• Provide excellent customer service to passengers.
• Handle unexpected situations during a flight.
• Identify aircraft types and relevant cabin crew functions.
• Carry out the general duties and responsibilities of a cabin crew member, including giving safety demonstrations and in-flight snacks. 

KCSE C- (minus) and above

• Aviation indoctrination
• In-flight services, health, and hygiene
• Food handling
• Inflight emergency procedures and first aid
• Aviation geography
• Air law and dangerous goods regulations
• Dangerous goods handling
• Aviation security
• Airline customer service
• Hauman factors