Secretarial Management is a 2 years Higher Diploma examined by KNEC.
| View institutions offering this programAbout Secretarial Management
An effective and efficient secretary is an important asset to the organization. Today’s secretary requires knowledge and skills way beyond technical competence. They are managers of their offices and therefore need to build capacity in managing resources.
This Higher National Diploma in Secretarial Management From the knowledge, skills, and attitudes acquired, the office will be more effectively and efficiently managed.
Students who have successfully completed the secretarial management course can find employment in the private and public sectors as:
- Personal Assistant
- Administrative Assistant
- Executive Secretary
- Executive Officer
Graduates are able to pursue bachelor degree studies.
Entry requirements for Secretarial Management
The minimum entry requirements for the Higher National Diploma in Secretarial Management are:
- Pass in Diploma Level
- Degree from a recognized university;
- Any other equivalent qualification as approved by KNEC.
Institutions offering Secretarial Management
Technical University of Kenya
Public University
Starehe
The Technical University of Kenya (TU-K) was established through the elevation of The Kenya Polytechnic University College (KPUC) to full university status.TU-K was established as the first Technical...
| Read moreKenya Institute of Financial and Applied Management
Private College
Starehe
Kenya Institute of Financial and Applied Management (Kifam) is a tertiary institution for professional training in business management, banking, finance, accountancy, hospitality, and social sciences.The college is managed...
| ApplyThe Nyeri National Polytechnic
National Polytechnic
Nyeri Town
The Nyeri National Polytechnic was a middle-level national Technical Learning Institute established under the Ministry of Science and Technology offering a variety of courses to K.C.S.E graduates at...
| Read moreRift Valley Institute of Science and Technology
Public College
Nakuru Town East
The Rift Valley Institute of Science and Technology (RVIST) is a giant institution offering a total of over 42 different courses in Higher National Diploma, Diploma, Craft and...
| Read moreAims College of Business and Technology
Private College
Starehe
Aims College of Business and Technology (ACBT) is a centre of excellence in Business Management and Technology. It is accredited by TVETA and is an approved KNEC Centre...
| ApplyKenya Technical Training College
Public College
Westlands
The Kenya Technical Trainers College (KTTC) is a Government Institution under the Ministry of Higher Education, Science and Technology. KTTC was established with the primary objective of training...
| Read moreObjectives of Secretarial Management
The Higher National Diploma in Secretarial Management is designed to produce skillful, knowledgeable, and competent graduates in secretarial and administrative functions.
The program aims to develop graduates to be office practitioners that are able to work independently as well as in a team in order to assist any organizations to run smoothly, effectively and efficiently.
A secretarial management graduate will be able to handle the following office responsibilities:
- answering calls, taking messages and handling correspondence
- maintaining diaries and arranging appointments
- typing, preparing and collating reports
- filing
- organising and servicing meetings (producing agendas and taking minutes)
- managing databases
- prioritising workloads
- implementing new procedures and administrative systems
- liaising with relevant organisations and clients
- coordinating mail-shots and similar publicity tasks
- logging or processing bills or expenses
- acting as a receptionist and/or meeting and greeting clients
- if more senior, recruiting, training and supervising junior staff.