International Airline Cabin Crew Management

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.

This International Airline Cabin Crew Management course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines. Special emphasis is given to customer service and procedures for handling unusual situations during flight, with the final module of the course giving useful tips for completing the recruitment process.

This course also includes a safety equipment procedure (SEP) trainer providing an overview of the aircraft, safety equipment and location of emergency procedures accessible via web or mobile.

Career Path

• Work as Air Attendants with all international Airlines.

IATA International Airline Cabin Crew Management program aims to train personnel who will be providing service to airline passengers.

Upon completing this course you will have the skills to:

• Understand the cabin crew profession, its origins, and current practices
• Identify aircraft types and relevant cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency and safety procedures

• KCSE Certificate

Special Requirements

• Maximum Weight
  • -Men- 72kgs,
  • -Ladies- 62kgs
• Minimum Height
  • -Men 176cm
  • -Ladies 161cm

• Introduction to the airline industry and aircraft
• Crew member coordination and communication
• Customer service and managing passenger interactions
• Safety and emergency procedures (with virtual cabin walkthrough – narrow and wide-body aircraft)